Privacy policy

North Shore Auto Repair uses information from this website to respond to enquiries and arrange vehicle services.

What we collect and why

Our contact form collects your name, email address and message, with optional phone and vehicle details. We use these details to answer questions, discuss repairs, arrange service and keep related records. Sending an enquiry does not subscribe you to marketing. Please do not include payment-card details, passwords or other sensitive information.

How your message is handled

The form uses Web3Forms to deliver your enquiry to our Gmail inbox. These providers may store your message and process information outside Canada. Their privacy policies explain how they handle information: Web3Forms and Google.

We do not sell your personal information. We share it only with providers needed to handle your enquiry, with your consent, or as permitted or required by law.

Keeping information safe

We retain enquiries for as long as reasonably needed to respond, provide service and meet recordkeeping obligations. Providers may retain copies under their own policies. We use reasonable safeguards and limit access to those who need it for these purposes.

Website hosting and security services may process basic technical details to operate and protect the site. External booking and map services have their own privacy practices.

Your choices and questions

Contact shop management with privacy questions or complaints, or to request access to or correction of your personal information. You may also ask about retention or withdrawing consent. We may verify your identity, and legal requirements may limit deletion. Withdrawing consent may affect our ability to help with your enquiry.